Confirmed case of COVID-19 in an App State employee

Posted 05/07/20 at 5:00 p.m.

Appalachian District Health Department (AppHealthCare) has informed Appalachian State University leadership that an App State employee, who is a resident of Ashe County, has tested positive for COVID-19. The individual has fully cooperated with isolation instructions and is recovering at home. Public health staff have identified close contacts, and they are in quarantine. Read the news release here.

Appalachian State University, AppHealthCare and the North Carolina Division of Public Health continue working together to prevent the spread of COVID-19.

With nearly all students and employees currently off campus, we hear of self-reported, confirmed cases that are not being tested by AppHealthCare or App State. As we learn of these cases, we are coordinating with local public health agencies to the greatest extent possible, in consultation with the North Carolina Division of Public Health Communicable Disease team.

Students who are concerned about symptoms should call Student Health Services at 828-262-3100 and ask to speak with a nurse. Faculty or staff who have concerns about students or their own health diagnoses should reach out to safety@appstate.edu.

It is important to rely on official sources of information for facts about COVID-19, not share unconfirmed information, and practice prevention measures like handwashing, covering your coughs and sneezes, and cleaning frequently touched surfaces.

The university has a dedicated website about its response to COVID-19.

App State and AppHealthCare will work together to continue monitoring COVID-19 at the university and in our community and to keep the public informed. 

Below is information Public Health has shared with the university and High Country communities regarding COVID-19:

How to Protect Yourself:

• Practice social distancing which means avoiding gatherings of more than 10 people, keeping 6 feet or more between you and others and remaining at home to the greatest extent possible
• Frequent hand washing
• Cover your cough or sneeze
• Keep distance from others who are sick
• Avoid touching your face
• Clean and disinfect high touch surfaces in common areas like doorknobs, remotes, light switches, tables and handles
• Wear cloth mask or face covering when out in public where you may be around people like grocery stores or pharmacies - more information about face coverings can be found on the AppHealthCare website.

COVID-19 (novel coronavirus) Signs & Symptoms:

Symptoms may appear 2-14 days after exposure. According to the CDC, people with COVID-19 have had a wide range of reported symptoms. 

• Fever
• Cough
• Shortness of breath or difficulty breathing
• Chills
• Repeated shaking with chills
• Muscle pain
• Headache
• Sore throat
• New loss of taste or smell

People at high risk include anyone who:

• Is 65 years of age or older
• Lives in a nursing home or long-term care facility
• Has a high-risk condition that includes:
  • Chronic lung disease or moderate to severe asthma
  • Heart disease with complications
  • Compromised immune system
  • Severe obesity - body mass index (BMI) of 40 or higher
  • Other underlying medical conditions, particularly if not well controlled, such as diabetes, renal failure or liver disease

People who are at high risk should stay home to the greatest extent possible to decrease the chance of infection.

Testing:

Based on the latest recommendations issued by the NC Department of Health & Human Services, testing has been expanded. Our public health strategy has needed to be flexible and responsive, and this expanded testing guidance allows for more testing to occur. Expanded testing will allow us to continue to identify additional cases of COVID-19, isolate them and quarantine close contacts to hopefully break the chain of infection. Expanded testing allows a clinician to test when they suspect a COVID-19 test may help the course of treatment for that patient. We are working closely with the NC Department of Health & Human Services and other partners to ensure testing capacity is increased as we begin to ease restrictions. 

If you have symptoms consistent with COVID-19, we would recommend you be tested. This means if you are sick with a fever, cough or other mild symptoms, call your healthcare provider or AppHealthCare. Members of the App State community who are concerned about symptoms they might be experiencing can contact Student Health Service at (828) 262-3100 or AppHealthCare at (828) 264-4995.

Please do not just show up to a healthcare provider without calling first. This will help your provider prepare should you need to be tested and lessen the potential exposure to others. AppHealthCare will serve anyone, regardless of their ability to pay. As is our usual day-to-day practice, a patient will not be turned away due to inability to pay. 

If you have a medical emergency, please call 911 immediately. 

Managing Your Overall Health: 

During this time, it is important to manage your overall health. There are resources available if you need to reduce anxiety or stress, are experiencing suicidal thoughts, need to better manage chronic conditions and more. Visit the North Carolina Department of Health and Human Services website. 

AppHealthCare is available and on-call 24/7 to respond to public health emergencies. To reach us, call (336) 246-9449 anytime and follow the prompts. AppHealthCare has set up a COVID-19 hotline at 1+ (828) 795-1970 for information during regular business hours. We will continue to monitor COVID-19 in our community and will work to keep the public informed. Please visit our website for more information - www.AppHealthCare.com. You can also follow us on Facebook and Twitter.

Questions from agencies requesting support on COVID-19 response, planning efforts, etc. can contact preparedness@apphealth.com.

Additional Resources:

• Centers for Disease Control & Prevention (CDC) coronavirus information.
• North Carolina resources can be found on the Division of Public Health website.
• To view the case count for North Carolina, including a county map.
• App State’s dedicated website about its  response to COVID-19.
• A COVID-19 toll free helpline has been set up to answer general, non-emergent questions at 1-866-462-3821. To submit questions online, go to www.ncpoisoncontrol.org and select “chat.”

For the latest official situation updates:

• Appalachian State University COVID-19 information
• Local information from AppHealthCare (Appalachian Regional Health Department)
• North Carolina Department of Health & Human Services (NCDHHS) coronavirus information
• CDC situation summary information
• Latest information from the NC Department of Health and Human Services (NCDHHS)
• Guidance from the World Health Organization (WHO)